Social media marketing – Dotdigital https://dotdigital.com Mon, 31 Jul 2023 09:52:56 +0000 en-US hourly 1 https://wordpress.org/?v=6.1.1 https://mkr1en1mksitesap.blob.core.windows.net/staging/2021/11/favicon-61950c71180a3.png Social media marketing – Dotdigital https://dotdigital.com 32 32 iOS 17: don’t worry – clicks aren’t dead https://dotdigital.com/blog/ios-17-dont-worry-clicks-arent-dead/ Wed, 19 Jul 2023 15:12:18 +0000 https://dotdigital.com/?p=58398 It’s happening again – new privacy updates at Apple! In June 2023, they previewed some of the new features that’ll be arriving with the next version of its mobile operating system – iOS 17. Just like previous privacy-focused updates by Apple, the latest update includes some features expected to disrupt some standard marketing practices. This has caused concern for brands; on the face of it, iOS 17 could break the way many have traditionally personalized content and measured engagement. It’s change – change is scary.

What exactly is causing the concern? Broadly, iOS 17 automatically removes tracking parameters from messages, mail, and links, making it more difficult to tie an interaction to a specific user. This new feature is termed Link Tracking Protection.

Don’t panic: link tracking is still going to be a viable tool and metric. Only specific link types for specific user cases will be affected, and Dotdigital customers will likely see less than a 1% effect on the data they get from their link tracking. This means we can applaud Apple for wanting to be a safer place for consumers while knowing our customers will still have access to data that will help them build successful strategies.

Why are they doing this?

Apple is taking further steps to make things more secure for its users. In this update, they are targeting cross-site tracking because of the way it violates privacy; their goal is to make this better for the community. Causing change for marketers is a side effect of wanting to be better. As part of the sending community, we can embrace these changes by learning about them and helping our customers understand what they mean and how they will impact their marketing strategies. 

Some links that are shared by organizations, marketers, or within social media may include a ‘query string’. Query strings can be used to track clicks and user journeys on websites, allowing marketers to analyze their users’ behavior in detail. Query strings in links are easy to spot; they start with a question mark, and multiple metrics can be tracked by conjoining parameters in the string with ampersands.

Here’s an example that tracks campaign id (1405123), marketing medium (email), and the recipient’s SnowYo customer ID (101):

https://snowyo.co/?utm_campaign=1405123&utm_medium=email&SnowId=101

Through our testing and interpretation of what’s been shared so far, we’ve determined that Apple’s Link Tracking Protection appears to pick up query strings and remove them from the link. The link is still functional and delivers the user to the target landing page, but the sanitization prevents marketers and organizations from tracking users who have clicked and arrived at their website through such links.

Apple stated when referencing Private Browsing for Safari that When a tracking parameter is detected, Safari strips the identifying components of the URL, while leaving nonidentifiable parts intact.They also indicated that links will be sanitized when Private Browsing users copy a link containing a tracking parameter.

The changes to the new iOS primarily impact the Private Browsing Mode within Safari, and users with this mode enabled sharing links in mail or messages. This means that other browsers without similar limitations to tracking would not be affected under iOS 17. It is not fully clarified what the effect will be for iOS users who don’t primarily use Safari in Private Browsing Mode.

Apple further clarified that Link Tracking Protection applies to messages and mail which are sent and opened by users of iOS 17. Not much additional detail was shared so there are still questions to be answered: is this a feature that can be disabled? Will links be sanitized if messages are being sent between 2 users? If a link is shared but the default browser is Google Chrome, will the link be sanitized of the tracking query link? There’s much to test and learn.

How does this impact Dotdigital services?

First of all, if you’re adding links to your marketing campaigns that don’t contain query strings, you’ll be entirely unaffected. If link click tracking is enabled, click reporting in your Dotdigital account is going to continue to work just fine – we use a hashed string in the URL for tracking and redirection purposes, and Apple’s Link Tracking Protection doesn’t remove this

However, you may use query strings within your marketing to track your users and traffic for contact data insights and analysis – for example, to track ROI, feed into your Google Analytics account, or in our Pages and Forms functionality so you can bind data from a query string directly from an email.

These insights are useful to surface recipient patterns and allow for analyzing how your marketing campaigns are progressing. They empower you to identify where improvements can be made and ultimately lead to the success of the strategies being used.

Based on our testing, the potential disruption to your marketing campaigns from Link Tracking Protection seems as though it will be small. It appears to be limited to Safari’s Private Browsing mode only, which will likely account for less than 1% of individuals within a Dotdigital account’s contact list. And if you’ve got our link click tracking enabled, you’ll still at least get click data in your Dotdigital reporting for these contacts.

What’s next?

When the beta release of iOS 17 happens this month, we will be monitoring the development of the new features so we can continue to understand and communicate how they operate and affect you and our Dotdigital platform. 

We know having the right data to help make sure you get the most from your marketing strategies is key to the success of your business. Continuing to be up to date with what’s happening is something you can trust we are doing. If you need further help, please don’t hesitate to reach out. 

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Key social media dates for 2023 https://dotdigital.com/blog/social-media-marketing-calendar/ Sun, 01 Jan 2023 09:00:00 +0000 https://dot.tiltedchair.co/social-media-marketing-calendar-2021/ It seems as though the internet is celebrating a holiday almost every day. Whether it’s Pizza Day, Star Wars Day, or National Dog Day, there’s always something going on to help you connect with audiences.

How you use them and which you choose to include in your social media marketing plan will vary depending on your brand and your audience. Remember, the goal is to surprise and delight, and sometimes, the weird and wonderful is what it takes to engage customers and stop the scroll. Of course, you know we love a cross-channel approach, and social media and email marketing can really help each other out.

This list is extensive, it’s not exhaustive. With so many more holidays popping up all the time, there are sure to be some we’ve missed. But this list is designed to help inspire some new campaigns and help you plan unique ways to engage your customers.

January 2023

Themes for the month

Dry January #DryJanuary

National Mentoring Month #Mentoring Amplifies

National Slavery and Human Trafficking Prevention Month

January hashtag calendar

January 1 – New Year’s Day #NewYearsDay

January 2 – National Motivation and Inspiration Day #MotivationandInspirationDay

January 2 – Science Fiction Day #ScienceFictionDay

January 2 – World Introvert Day #WorldIntrovertDay

January 4 – National Spaghetti Day #NationalSpaghettiDay

January 4 – Back to Work #BacktoWork

January 5 – Bird Day #BirdDay

January 8 – Bubble Bath Day #BubbleBathDay

Relaxing Season 5 GIF by Friends - Find & Share on GIPHY

January 8 – National Vision Board Day #VisionBoardDay

January 11 – Human Trafficking Awareness Day #HumanTraffickingAwarenessDay

January 11 – Clean Off Your Desk Day #CleanOffYourDeskDay

January 13 – National Sticker Day #NationalStickerDay

January 13 – Make Your Dreams Come True Day #DreamsComeTrue

January 14 – Organize Your Home Day #OrganizeYourHomeDay

January 14 – Dress Up You Pet Day #DressUpYourPetDay

January 15 – National Hat Day #NationalHatDay

January 17 – Martin Luther King Jr. Day #MLKDay

January 18 – Winnie The Pooh Day #WinnieThePoohDay

January 19 – Popcorn Day #PopcornDay

January 20 – Penguin Awareness Day #PenguinAwarenessDay

January 21 – National Hugging Day #NationalHuggingDay

January 22 – Chinese New Year #YearOfTheRabbit

January 23 – National Pie Day #PieDay

January 24 – National Compliment Day #NationalComplimentDay

January 25 – Opposite Day #OppositeDay

January 27 – Chocolate Cake Day #ChocolateCakeDay

January 30 – Croissant Day #CroissantDay

January 31 – Backwards Day #BackwardsDay

February 2023

Themes for the month

National Black History Month (USA)

Random Acts of Kindness Week: February 13-19

LGBT+ History Month (UK)

February hashtag calendar

February 2 – Groundhog Day #GroundhogDay

February 2 – World Wetlands Day #WorldWetlandsDay

February 3 – Golden Retriever Day #GoldenRetrieverDay

February 4 – World Cancer Day #WorldCancerDay #WeCanICan

February 4 – National Bubble Gum Day #BubbleGumDay

February 6 – The Grammy Awards #Grammys2023

February 6 – Frozen Yoghurt Day #FrozenYoghurtDay

February 7 – National Send a Card to a Friend Day #SendACardToAFriendDay

February 8 – National Boy Scouts Day #BoyScoutsDay

February 9 – Pizza Day #PizzaDay

February 9 – New York Fashion Week begins #NYFW

February 11 – Make a Friend Day #MakeAFriendDay

February 12 – Super Bowl LVII #SuperBowl2023

February 13 – Self-Love Day #SelfLoveDay

February 13 – Galentine’s Day #GalentinesDay

February 14 – Valentine’s Day #ValentinesDay

Valentines Day Love GIF by Peanuts - Find & Share on GIPHY

February 14 – Singles Awareness Day #SinglesAwarenessDay

February 17 – Random Acts of Kindness Day #RandomActsOfKindnessDay

February 17 – London Fashion Week begins #LFW

February 18 – Eat Ice Cream For Breakfast Day #IceCream

February 20 – Love Your Pet Day #LoveYourPetDay

February 20 – Presidents Day #PresidentsDay

February 21 – Mardi Gras #MardiGras

February 24 – Toast Day #ToastDay

February 26 – National Wear Red Day #WearRed

March 2023

Themes for the month

Women’s History Month

American Red Cross Month

Ramadan: 22 March – 21 April

March hashtag calendar

March 1 – Peanut Butter Lover’s Day #PeanutButterLoversDay

March 2 – Dr. Suess Day #DrSuessDay

March 3 – World Wildlife Day #WorldWildlifeDay

March 3 – World Book Day #BookDay

March 4 – Employee Appreciation Day #EmployeeAppreciationDay

March 7 – Cereal Day #CerealDay

March 8 – International Women’s Day #InternationalWomensDay #IWD2023 #EachforEqual

March 8 – Organize Your Home Office Day #OrganizeYourHomeOfficeDay

March 9 – Meatball Day #MeatballDay

March 10 – International Day of Awesomeness #IDOA

March 12 – National Girl Scout Day #GirlScoutDay

March 12 – The Academy Awards #Oscars2023

March 14 – Potato Chip Day #NationalPotatoChipDay

March 14 – National Napping Day #NationalNappingDay

Seth Meyers Nap GIF by Late Night with Seth Meyers - Find & Share on GIPHY

March 16 – Panda Day #PandaDay

March 17 – St. Patrick’s Day #StPatricksDay

March 18 – World Sleep Day #WorldSleepDay

March 18 – Awkward Moments Day #AwkwardMomentsDay

March 19 – National Let’s Laugh Day #NationalLetsLaughDay

March 19 – Mother’s Day (UK) #MothersDay

March 20 – First Day of Spring #FirstDayofSpring

March 20 – International Day of Happiness #InternationalDayofHappiness

March 20 – World Storytelling Day #WorldStorytellingDay

March 21 – Elimination of Racial Discrimination Day #RacialDiscriminationDay

March 21 – World Poetry Day #WorldPoetryDay

March 22 – World Water Day #WorldWaterDay #Water2me

March 23 – Puppy Day #PuppyDay

March 25 – Tolkien Reading Day #TolkienReadingDay

March 26 – Good Hair Day #GoodHairDay

March 26 – Earth Hour Day #EarthHourDay

March 31 – Transgender Day of Visibility #TDOV

April 2023

Themes for the month

Stress Awareness Month

National Poetry Month

April hashtag calendar

April 1 – April Fools Day #AprilFools

April 2 – World Autism Awareness Day #AutismAcceptance

April 3 – Find a Rainbow Day #FindARainbowDay

April 3 – World Party Day #PartyDay

April 7 – World Health Day #LetsTalk

April 7 – Good Friday #GoodFriday

April 9 – Easter Sunday #HappyEaster

April 9 – Unicorn Day #UnicornDay

April 10 – Siblings Day #SiblingsDay

April 11 – Pet Day #PetDay

April 19 – Wear Your Pajamas to Work Day #PJDay

June Allyson 1940S GIF - Find & Share on GIPHY

April 20 – National Lookalike Day #NationalLookalikeDay

April 21 – National High-Five Day #NH5D

April 21 – World Creativity and Innovation Day #Innovate

April 22 – Earth Day #EarthDay2023

April 23 – National Picnic Day #NationalPicnicDay

April 24 – Pigs in a Blanket Day #PigsInBlanketsDay

April 25 – World Malaria Day #EndMalariaForGood

April 28 – Superhero Day #SuperheroDay

April 28 – Take Our Daughters & Sons to Work Day #COUNTONME

April 29 – International Dance Day #InternationalDanceDay

April 30 – Adopt a Shelter Pet Day #AdoptAShelterPetDay

May 2023

Themes for the month

National Barbeque Month

Lupus Awareness Month

May hashtag calendar

May 1 – May Day #MayDay

May 3 – Thank a Teacher Day #ThankATeacher

May 4 – Star Wars Day #MayThe4thBeWithYou

May 5 – Cinco de Mayo #CincoDeMayo

May 5 – World Password Day #WorldPasswordDay

May 6 – Nurses Day #NursesDay

May 8 – World Donkey Day #DonkeyDay

May 10 – World Lupus Day #LupusDay

May 11 – Eat What You Want Day #EatWhatYouWantDay

May 12 – Limerick Day #LimerickDay

May 13 – World Cocktail Day #CocktailDay

Party Celebrating GIF by NewQuest - Find & Share on GIPHY

May 14 – Mother’s Day (US) #MothersDay

May 15 – International Day of Families #FamilyDay

May 15 – National Chocolate Chip Day #ChocolateChipDay

May 16 – Love a Tree Day #LoveATreeDay

May 17 – World Baking Day #BakingDay

May 18 – Visit Your Relatives Day #VisitYourRelativesDay

May 20 – World Bee Day #BeeDay

May 21 – Endangered Species Day #EndangeredSpeciesDay

May 22 – Sherlock Holmes Day #SherlockHolmesDay

May 24 – National Scavenger Hunt Day #NationalScavengerHuntDay

May 24 – Brother’s Day #BrothersDay

May 25 – Wine Day #WineDay

May 28 – Hamburger Day #NationalHamburgerDay

May 27 – Heat Awareness Day #NoFryDay

May 29 – Memorial Day #MemorialDay

May 30 – National Creativity Day #NationalCreativityDay

June 2023

Themes for the month

Pride Month

Men’s Health Education and Awareness Month

June hashtag calendar

June 2 – Rocky Road Day #RockyRoadDay

June 3 – Donut Day #DonutDay

June 5 – World Environment Day #WorldEnvironmentDay

June 5 – National Cancer Survivor’s Day #NCSD2023

June 6 – Drive-in Movie Day #DriveInMovieDay

June 7 – Chocolate Ice Cream Day #ChocolateIceCreamDay

June 8 – World Oceans Day #WorldOceansDay

June 8 – Best Friends Day #BestFriendsDay

June 10 – London Fashion Week begins #LFW

June 11 – Make Life Beautiful Day #MakeLifeBeautiful

June 14 – National Flag Day #FlagDay

June 14 – World Blood Donor Day #GiveBlood

June 16 – Fudge Day #FudgeDay

June 17 – Eat Your Vegetables Day #EatYourVegetablesDay

Season 4 Vegan GIF by The Office - Find & Share on GIPHY

June 18 – International Picnic Day #PicnicDay

June 19 – Martini Day #MartiniDay

June 19 – Juneteenth #Juneteenth

June 19 – Father’s Day #FathersDay

June 20 – World Refugee Day #WorldRefugeeDay

June 21 – First Day of Summer #FirstDayOfSummer

June 21 – National Selfie Day #NationalSelfieDay

June 21 – World Music Day #WorldMusicDay

June 21 – International Yoga Day #InternationalYogaDay

June 24 – Take Your Dog To Work Day #TakeYourDogToWorkDay

June 27 – Sunglasses Day #SunglassesDay

June 30 – Social Media Day #SMDay, #SocialMediaDay

July 2023

Themes for the month

National Ice Cream Month

National Grilling Month

July hashtag calendar

July 1 – Joke Day #JokeDay

July 2 – World UFO Day #WorldUFODay

July 4 – Independence Day #July4th

July 5 – Bikini Day #BikiniDay

July 6 – Fried Chicken Day #FriedChickenDay

July 7 – World Chocolate Day #WorldChocolateDay

July 9 – Fashion Day #FashionDay

July 10 – Pina Colada Day #PinaColadaDay

July 11 – Cheer Up the Lonely Day #CheerUpTheLonelyDay

July 12 – Malala Day #MalalaDay

July 13 – French Fries Day #FrenchFriesDay

July 14 – Mac & Cheese Day #MacCheeseDay

Bless Home Alone GIF by Freeform - Find & Share on GIPHY

July 15 – Give Something Away Day #GiveSomethingAwayDay

July 16 – Guinea Pig Appreciation Day #GuineaPigs

July 17 – World Emoji Day #WorldEmojiDay

July 17 – Ice Cream Day #IceCreamDay

July 18 – Nelson Mandela International Day #MandelaDay

July 20 – Lollipop Day #LollipopDay

July 21 – Junk Food Day #JunkFoodDay

July 24 – Tequila Day #TequilaDay

July 24 – Parents’ Day #ParentsDay

July 26 – All or Nothing Day #AllOrNothing

July 28 – Milk Chocolate Day #MilkChocolate Day

July 29 – Lipstick Day #LipstickDay

July 30 – International Day of Friendship #DayOfFriendship

July 31 – Harry Potter’s Birthday #HappyBirthdayHarry

August 2023

Themes for the month

National Immunization Awareness Month

Black Business Month

August hashtag calendar

August 2 – Coloring Book Day #ColoringBookDay

August 3 – Watermelon Day #WatermelonDay

August 5 – Blogger Day #BloggerDay

August 5 – Beer Day #BeerDay

August 7 – National Sisters Day #SistersDay

August 8 – Cat Day #CatDay

August 9 – Book Lovers Day #BookLoversDay

August 11 – Sons and Daughters Day #SonsAndDaughtersDay

August 12 – World Elephant Day #WorldElephantDay

August 13 – International Lefthanders Day #LefthandersDay

August 13 – Bowling Day #Bowling Day

August 15 – Relaxation Day #RelaxationDay

Happy Sunday Relax GIF by Paramount Network - Find & Share on GIPHY

August 16 – Tell a Joke Day #TellAJokeDay

August 17 – Non-Profit Day #NonProfitDay

August 18 – Never Give Up Day #NeverGiveUp

August 19 – World Photo Day #WorldPhotoDay

August 19 – World Humanitarian Day #WorldHumanitarianDay

August 20 – National Lemonade Day #NationalLemonadeDay

August 23 – Sponge Cake Day #SpongeCakeDay

August 25 – Banana Split Day #BananaSplitDay

August 26 – Dog Day #DogDay

August 27 – World Rock Paper Scissors Day #RockPaperScissor

August 29 – Chop Suey Day #ChopSuey

September 2023

Themes for the month

Childhood Cancer Awareness Month

Suicide Prevention Month

Friendship Month

Back to School

September hashtag calendar

September 2 – World Coconut Day #WorldCoconutDay

September 4 – Eat An Extra Dessert Day #EatAnExtraDessert

September 4 – Labor Day #LaborDay

September 5 – International Day of Charity #CharityDay

September 6 – Read a Book Day #ReadABookDay

September 7 – Superhuman Day #SuperhumanDay

September 8 – International Literacy Day #LiteracyDay

September 9 – Stand Up To Cancer Day #KissCancerGoodbye

September 11 – Day of Service and Remembrance #911Day

September 12 – Grandparents Day #GrandparentsDay

September 13 – Positive Thinking Day #PositiveThinkingDay

September 15 – Greenpeace Day #GreenpeaceDay

September 15 – London Fashion Week begins #LFW

Curb Your Enthusiasm Reaction GIF - Find & Share on GIPHY

September 19 – Talk Like a Pirate Day #TalkLikeAPirateDay

September 21 – International Day of Peace #PeaceDay

September 21 – Miniature Golf Day #MiniGolfDay

September 21 – World Alzheimer’s Day #Alzheimer’sDay

September 22 – Car-Free Day #CarFreeDay

September 22 – Hobbit Day #LordOfTheRings

September 23 – First Day of Fall #1stDayOfFall

September 24 – International Rabbit Day #InternationalRabbitDay

September 26 – European Day of Languages #EDL2023

September 27 – World Tourism Day #WTD2023

September 28 – Good Neighbor Day #GoodNeighborDay

September 29 – World Heart Day #HeartDay

September 30 – Love People Day #NationalLovePeopleDay

October 2023

Themes for the month

Breast Cancer Awareness Month

Domestic Violence Awareness Month

Global Diversity Awareness Month

National Bullying Prevention Awareness Month

National Cyber Security Awareness Month

October hashtag calendar

October 1 – World Vegetarian Day #WorldVegetarianDay

October 1 – International Coffee Day #CoffeeDay

October 2 – Name Your Car Day #NameYourCarDay

October 4 – World Animal Day #WorldAnimalDay

October 4 – National Taco Day #NationalTacoDay

October 5 – World Teachers Day #WorldTeachersDay

October 6 – Noodle Day #NoodleDay

October 10 – World Mental Health Day #WorldMentalHeathDay

October 11 – International Day of the Girl #DayOfTheGirl

October 13 – Train Your Brain Day #TrainYourBrainDay

October 13 – World Sight Day #WorldSightDay

October 14 – World Egg Day #WorldEggDay

October 15 – Global Handwashing Day #GlobalHandwashingDay

Joking Jimmy Fallon GIF by The Tonight Show Starring Jimmy Fallon - Find & Share on GIPHY

October 16 – World Food Day #FoodDay

October 17 – Spreadsheet Day #Spreadsheets

October 19 – Evaluate Your Life Day #EvaluateYourLife

October 21 – Reptile Awareness Day #ReptileAwarenessDay

October 22 – Make a Difference Day #MDDAy

October 24 – United Nations Day #UNDay

October 25 – Greasy Foods Day #GreasyFoodsDay

October 26 – Pumpkin Day #PumpkinDay

October 28 – Chocolate Day #NationalChocolateDay

October 30 – Checklist Day #ChecklistDay

October 31 – Halloween #Halloween

November 2023

Themes for the month

Men’s Health Awareness Month #Movember

Epilepsy Awareness Month

November hashtag calendar

November 1 – World Vegan Day #WorldVeganDay

November 2 – International Stress Awareness Day #StressAwarenessDay

November 3 – Sandwich Day #SandwichDay

November 4 – Candy Day #CandyDay

November 4 – Use Your Common Sense Day #CommonSense

November 8 – Cappuccino Day #CappuccinoDay

November 9 – World Freedom Day #Freedom Day

November 11 – Veterans Day #VeteransDay

November 11 – Singles Day #SinglesDay

November 12 – Happy Hour Day #HappyHourDay

November 13 – World Kindness Day #WKD

November 13 – Tongue Twister Day #TongueTwisterDay

November 14 – World Diabetes Day #WDD

November 15 – Clean Out Your Refrigerator Day #CleanOutYourRefrigeratorDay

Dog Refrigerator GIF - Find & Share on GIPHY

November 16 – International Day for Tolerance #ToleranceDay

November 16 – Fast Food Day #FastFoodDay

November 18 – Mickey Mouse’s Birthday #MickeyMouse

November 19 – International Men’s Day #InternationalMensDay

November 19 – Women’s Entrepreneurship Day #WomensEntrepreneurshipDay

November 21 – World Hello Day #WorldHelloDay

November 23 – Espresso Day #EspressoDay

November 23 – Thanksgiving Day #Thanksgiving

November 24 – Black Friday #BlackFriday2023

November 25 – Small Business Saturday #SmallBusinessSaturday

November 26 – National Cake Day #NationalCakeDay

November 27 – Cyber Monday #CyberMonday

November 28 – French Toast Day #FrenchToastDay

November 28 – Giving Tuesday #GivingTuesday

December 2023

Themes for the month

Hanukkah: December 18 – December 26

Christmas: December 24-26

Kwanzaa: December 26 – January 1

December hashtag calendar

December 1 – World AIDS Day #WAD2023

December 2 – Play Basketball Day #PlayBasketballDay

December 3 – Make A Gift Day #MakeAGiftDay

December 4 – Cookie Day #CookieDay

December 5 – International Ninja Day #DayOfTheNinja

December 7 – Cotton Candy Day #CottonCandyDay

December 8 – Pretend to Be a Time Traveler Day #PretendToBeATimeTravelerDay

December 8 – Brownie Day #BrownieDay

December 9 – Christmas Card Day #ChristmasCardDay

December 10 – Human Rights Day #HumanRightsDay

December 11 – International Mountain Day #InternationalMountainDay

December 12 – Gingerbread House Day #GingerbreadHouseDay

December 14 – Monkey Day #MonkeyDay

December 15 – 10 Days to Christmas #10DaysToGo

December 18 – Bake Cookies Day #BakeCookiesDay

Baking Merry Christmas GIF by Acorn TV - Find & Share on GIPHY

December 21 – Crossword Puzzle Day #CrosswordPuzzleDay

December 21 – First Day of Winter #WinterSolstice

December 24 – Christmas Eve #ChristmasEve

December 25 – Christmas Day #MerryChristmas

December 31 – No Interruptions Day #NoInterruptionsDay

December 31 – New Year’s Eve #NewYearsEve

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How to combine your email and social strategies https://dotdigital.com/blog/how-to-combine-your-email-and-social-strategies/ Thu, 14 Jul 2022 08:00:00 +0000 https://dot.tiltedchair.co/how-to-combine-your-email-and-social-strategies/

How to combine your email and social strategies

Customer retention and customer loyalty are super important right now. In a turbulent and busy market, where the consumer has plenty of choices, you want your brand to stand out as a positive experience.

One way you can enhance the customer experience, beyond the header and footer of your emails, is to look at your other channels. Social media is where it’s at. With 4.59 billion people, that’s over half of the world’s population, having a social media account, it’s a safe bet your customers are already on social media. The channel has evolved hugely in recent years, and is now a marketers dream.

Marketers are increasingly prioritizing social media in their digital marketing strategy. In a study of B2C marketers in the UK, when asked what their primary marketing channel was, social media came out on top at 25.65%, followed closely by website at 20.83%, and then email coming in third place at 12.74%.

So, what do email and social media have in common? Your customers of course. Our recent report into the value exchange customers expect when signing up to a brand, found that a third of consumers visit and/or engage with the brands they’re subscribed to on social media every day. This cross-channel population means it’s a ready-made opportunity for companies to utilize cross-channel strategy to grow brand loyalty, trust, and retention within their customer base.

Email and social media are undeniably two key digital marketing channels. Both channels offer an excellent way to communicate with your customers and prospects, each with their own strengths and weaknesses. But how can you use them together to improve customer trust, generate customer buy-in, and achieve the ultimate goal in marketing, create loyal customers? Let’s take a look.


1. Include social icons to your emails

Email footer with social icons

Let’s start simple, and effective. Use that valuable real estate that is your email campaign to advertise your social channels. Include social icons for the platforms you’re active on in the footer of all of your emails. Once you’ve added this to your email template, it’s a super quick and easy win that will continue to work, with no ongoing work from you required. Dreamy. 


2. Shout out things that are on each other’s channels

Social competitions email

Let customers on each channel know what’s going on elsewhere. If you’re running a competition on your social media, let your email subscribers know. Have a block in your campaign explaining the competition, and encourage your email subscribers to head over to your social channels and enter. Include a clear CTA, and you’ll soon see your followers engaging on both channels. This example from ice-cream brand Jude’s does this well, the email points people towards their social channels, and also placates anyone not on social media by letting them know there’s a newsletter competition coming soon.

Equally if your email subscribers are about to get early access to a sale, or an email exclusive discount code, shout about it on your social media channels. Use email-only initiatives like this to entice your social media followers into signing up to your emails. Include a clear way to sign up to your emails, either by a form within the social media platform itself, or a CTA link to your website and watch those subscriber numbers rise.


3. Utilize hashtags across channels

Email with hashtags

Hashtags, they’re traditionally a huge part of the social media scene, but there’s no reason you can’t bring this into your email campaigns too. Pepper them into your email copy, especially if you have a core brand hashtag that you tend to use.

Including hashtags in your email campaigns mean that your subscribers will be familiar with them, and will use them when interacting with you on social media, possibly even when creating that valuable UGC. This example from Top Cashback is exactly how it should be done.


4. Encourage newsletter sign ups on your social profiles

Lots of social media channels offer functionality to collect email addresses from within the platform. Utilize this technology to run social campaigns which collect email subscribers, and also add a link to your sign-up form in organic posts like NASA demonstrate here.

Our recent report found that people often sign-up to a brand’s emails to get discounts and to be a part of a loyalty scheme. If you offer these benefits to your email subscribers, use this as the hook to attract new subscribers.


5. Retargeting ads

Social media ads are really valuable to a marketer. Use the data you have on customers who are engaging, but not converting, and hit them with social ads which target their interest. This example from Coursera is serving Instagram story ads to a user who signed up to their newsletter, but hasn’t yet converted. This is a great way of keeping front-of-mind with your prospects as they travel around the web.


6. Overall increased touchpoints

Overall, social media and email marketing working together is all about the cross-channel experience. The internet is a huge place, if you can have your brand popping up in different places across the web, you’re ensuring that your brand stays front-of-mind for your customers and prospects. You want your messaging on both channels to be in sync, and complimentary of each other. This example from Hotel Chocolat shows that the two channels are in sync, sharing a similar message and imagery. Adding in more temptations to purchase can only be a good thing.


Conclusion

Email and social media are both incredibly powerful channels in their own right. When utilized to work together, they will be sure to keep your customers engaged, and your brand front-of-mind as your customers navigate the online world.

Our recent report discovered that respondents visited and/or engaged with the brands they’re subscribed to on social media more frequently than they visited a brand’s website. A huge 31% of respondents said they engage with a brand’s social media every day, and 57% do so at least once a week.

There’s no doubt that your email subscribers, and a whole world of prospects, are on social media, so tap into this pool of opportunity. Utilize this massive audience by further sharing your brand’s message, showcasing your product offering, and using the channel in tandem to your existing marketing mix. Combining the power of email and social media will lead to a winning cross-channel strategy that sees real results.



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5 ways email and social can help each other out https://dotdigital.com/blog/5-ways-email-and-social-can-help-each-other-out/ Tue, 17 May 2022 08:40:00 +0000 https://dot.tiltedchair.co/5-ways-email-and-social-can-help-each-other-out/

5 ways email and social can help each other out

If you’re reading this, you likely already know how great email is as a channel. So, how can you link up with other channels in your arsenal to spread that success, and gain some other insights? Another leading marketing channel you should be learning from is social media. Starting out as a bit of fun, a way to stay up to date on old friends and share your holiday pics in one go, social media is now a crucial channel for businesses to drive revenue and increase engagement. As of January 2022, there are 3.96 billion total social media users across all platforms. The average time adults worldwide spend on social media is higher than ever at 147 minutes per day. And social media is continuing to evolve, with new kid on the block TikTok being the most downloaded social media app of 2021. It’s certainly a channel to take seriously. Marketing is vast, some of us work across all channels, others are specialists in one or two. However your team is set up, cross-channel marketing is where it’s at. In this blog we’re going to share five key ways you can make your email marketing campaigns and social media marketing work together to improve both channel’s impact.


2. Social media email capture

Social media channels allow for you to capture email addresses easily. The options vary by platform, so consider your best performing platforms and start there. Some examples are Twitter card ads, Instagram story ads, and Facebook forms. Instagram story ad for a newsletter detailing the benefits of signing up - learning about crypto Make sure you include a strong incentive, such as an exclusive email-only discount code to use on their next order, or highlight the value of the content shared in your newsletter. Be mindful that just like any other ad, people won’t click through unless your text and creative are both on point – so make it enticing and direct. Make sure your landing page is looking top-notch too, and you’ll be capturing new leads in seconds.


3. Social influencers

Reach out to social influencers relevant to your brand or chosen topic. Getting them to promote your business will help increase your online reputation and overall brand awareness. This can lead to more traffic on your site and, with a handy email popover in place, more sign-ups. Plus, the great thing about social is its sharing and conversation capabilities. Influencers can leverage your best brand content and share it with their followers who in turn will share it with theirs. Before long your message will permeate through your target market, stirring potential customer audiences.


4. Marketing automation

The ability to target specific groups of people exists on both channels. Automating your marketing lets you schedule, track, and use insights from communications to target leads and customers. With email, you can use an array of segmentation tactics to tailor the message to individuals. When it comes to social media, the advertising capabilities are now pretty sophisticated across the main platforms, so you can target and segment in a very similar way. This means you’re able to get in front of motivated segments of your audiences.


5. Cross-channel followers

If you find yourself with considerably more email subscribers than social media followers, or vice versa, consider a cross-channel initiative. Utilize engagement across the platforms and link up on your content. This could be running a competition on your social channels, and shouting about it in your email campaign with a clear CTA to the relevant post. Another option is to share information about what’s coming up on your social channels in your email campaigns. Is an industry leader doing an Instagram live Q&A soon? Let your email subscribers know about it. Tweet from NASA promoting sign up to their weekly newsletter Equally, if your social presence is strong, but your email list is looking a little sparse, shout about how great your emails are on your social media channels. Do you send out a weekly email full of style advice, or tips and tricks related to your industry? Tempt people by chopping up the content into a social media friendly style, such as an Instagram carousel or a Twitter thread to engage them, and then finish with a clear link back to your email signup page.


Conclusion

Email marketing and social media marketing aren’t all that different – character count aside. A good marketing strategy is a cross-channel marketing strategy. Your channels shouldn’t be working in silo, they should be complimenting each other, and email and social media are a great opportunity for this. Be sure to create engaging content, and harness the power of both channels by using cross-channel initiatives to grow your engagement across the board.



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How are brands using TikTok in their marketing? https://dotdigital.com/blog/how-are-brands-using-tiktok-in-their-marketing/ Tue, 10 May 2022 09:29:02 +0000 https://dotdigital.com/?p=35202

How are brands using TikTok in their marketing?

Woman with a camera on a tripod

Brands utilizing social media is nothing new. It’s a great way to interact with your audience and show some personality, meaning social media is a solid platform for brands to engage and sell. The key channels usually depend on your brand and your team’s capacity, but the key players have always been Facebook, Twitter, Instagram, and LinkedIn. Other social media platforms do pop-up from time to time, but it’s been a little while since we’ve seen a new one shake up the landscape as much as new kid on the block, TikTok.


TikTok usage and demographics

TikTok was the most downloaded social media app worldwide in 2021, the third consecutive year it has held this title. In 2021, TikTok saw a huge 656 million downloads, a whole 111 million more than second-place Instagram. So it’s looking like TikTok is here to stay.

It started off very much as an app for the younger generation to perform dance routines to viral sounds. With Gen Z taking to the platform, and calling anyone with a middle part or wearing skinny jeans ‘cheugy’, it’s something many of us disregarded as one for the younger generation. However as TikTok has increased in popularity, the content and communities available have diversified and it’s fast become a platform brands shouldn’t ignore.

2020 user demographic statistics saw an age split with a clear skew towards the under 25s at 69.74%. Those aged 25-34 made up 21.78% of users, and those aged between 35 and 44 made up just 6.18% of users. In 2021 however, we saw this shift to an almost equal distribution across the age groups, with older users emerging. The younger age group is still the majority, with those aged 10-19 making up a 25% share of the audience, and 20-29 year-olds close behind them at 22.4%. The shift comes clear when you look at the older demographics, 30-39 year-olds now sit at 21.7%, and those in their forties represent 20.3% of users. Perhaps most interestingly, the over fifties were now representing 11% of users – almost double the 35-44 age group one year earlier.


TikTok shopping

The audience share for those with purchasing power and disposable income has shot up. This paired with the launch of in-app shopping in 2021 after partnering with Shopify, TikTok has quickly become a lucrative platform that brands need to be utilizing to connect with potential customers. TikTok shopping allows users with a business account to host a store front within their profile, allowing users to browse and purchase items, without leaving the app.

TikTok is making real efforts to continue to grow this element of the platform, and it’s no wonder why. TikTok users spent $2.3 billion in the app in 2021, including the iOS version of its Chinese localization Douyin, which was an increase of 77% YoY from $1.3 billion in 2020. The upward trend looks here to stay. In Q1 of 2022, TikTok generated $821 million in global consumer spending across the App Store and Google Play.

TikTok found that 67% of users say TikTok inspired them to shop even when they weren’t looking to do so. A huge 73% of users said they feel a deeper connection to brands they interact with on TikTok, compared to other platforms.

TikTok describes their unique approach to shopping on the platform as an ‘infinite loop’. Their research found that users spend 14% more when TikTok is a part of the purchase journey – so it really isn’t something to sleep on.

Now, if all of that has convinced you to want a slice of the pie, read on to learn how brands are creating brand-appropriate content on the platform.


How brands are using TikTok

TikTok shopping and ads are one side of the coin, but first and foremost, TikTok is a content platform. People will only follow your brand if they like your content, so you need to build up that following and engagement with content that isn’t directly related to conversions, but instead grows your presence.

One of the first things to consider when deciding to make TikTok content, is who’s going to star in it. Some organizations will have willing staff who are a natural in front of the camera, and are happy to do it. If you do decide to use real staff in your videos, don’t just focus on one member of staff in case they leave, instead include a mixture to be the faces of your brand.

Other organizations may not have such willing team members who want to be on camera, and that’s okay. There are ways around this. European airline, RyanAir, cleverly use a filter to impose eyes and a mouth onto a static image of one of their planes. This allows them to create videos that are on brand, whilst also engaging, and easy to film. This is something to consider, as TikTok trends are just that, trends. You can’t have a production schedule that takes a few weeks before you can post, or it’ll be outdated. You need to find a model that works for you and allows you to jump on trends quickly.

 

Duo lingo are another brand who have thought outside the box in terms of how they represent themselves in their content. The brand posts content primarily of their mascot, allowing whoever is on hand to jump into the full body costume and film on that day.


How to build a community on TikTok

One of the best ways to build up a community, is to interact with other users. This includes replying to comments, pinning comments, and creating follow-up videos in response to certain comments – all a sure fire way to engage your audience and encourage that chatter.

As a brand, join in the brand community. Comment on each other’s posts, and foster a playful relationship. This TikTok from RyanAir was simple, but shows you that there is a real brand community on the platform. This is also a great video to use the comments as an index, and click through and watch how different brands do it for some inspiration if you’re new to the platform. TikTok is cheekier than other platforms, users love to see brands acting like them, obviously keep it within guidelines, but have a bit of fun here and let your brand’s personality come across.


Types of content brands should share on TikTok

You can of course jump on trends, some of the best brands on the platform often do videos simply because they are trending, rather than to showcase a product.

One thing people love, is behind-the-scenes content. A great industry for this is sport. Netflix’s F1 documentary, Drive To Survive, attracted a lot of new fans to the sport. The teams involved have kept this new, younger, fanbase engaged by using TikTok to show behind the scenes content regularly. This sort of content improves fans’ buy-in and gets the team name out there, improving overall brand reputation and loyalty.

This example from Mercedes shows Lewis Hamilton sitting down to do a short Q&A style series of videos answering commenters questions. This is both content you can’t get elsewhere, and boosts the engagement as it allows fans to interact with their favorite sport stars, thus encouraging comments.

 

Of course, for many brands, you will want to be sharing news and products. One brand that instantly spring to mind as being good at social media is Innocent Drinks, and TikTok is no exception. Breaking down that fourth wall of marketing really works for them, they bring humor to the platform, and also share updates on new products and initiatives. This video they posted is all about their rewilding project. As the brand has built up a good following with their humorous content, they’re getting more eyes on these more professional videos that feed into their overall marketing goals.


Conclusion

TikTok is certainly a social media platform that’s making waves, and brands should be working to get a piece of the action. If you don’t have the resources to create and nurture an account, the visual element certainly makes it one of the more high maintenance social media platforms after all, then consider using influencers to share your product, just as you would on any other platform.

Also consider that TikTok content can be reused and posted on your other social media platforms, a popular example of this is Instagram Reels – so you will get more miles from your efforts.

Ultimately, TikTok is here to stay. What was initially a platform simply for sharing content, as with most things, has now seen a viable commercial side emerge and flourish, with statistics proving it would be foolish to overlook.



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Social media marketing | Dotdigital nonadult
How to add cultural events to your marketing calendar https://dotdigital.com/blog/how-to-add-cultural-events-to-your-marketing-calendar/ Tue, 03 May 2022 10:43:01 +0000 https://dotdigital.com/?p=34866

How to add cultural events to your marketing calendar

Mexican fiesta and Cinco de Mayo party concept with calendar set on May 5th, jalapeno pepper necklace, maracas, cactus and traditional rug covered in sombrero shaped confetti on yellow background stock photo

Cinco de Mayo is upon us. For many of us, this day conjures up images of brightly colored traditional Mexican garb, mariachi bands, and tequila. It’s a day of celebration. Of embracing Mexican culture or your Mexican heritage.  

Any holiday that invokes feelings of happiness and joy is a vital marketing opportunity. Beer, wine, and liquor companies discovered this about Cinco de Mayo back in the 1980s. Today, beer sales on the holiday are on a par with the Superbowl. So how do you add days of cultural significance to your marketing, without causing offense or upsetting people? 

I believe that education and understanding are essential if you’re planning on adding cultural events to your marketing calendar. You’re likely planning on marking these sorts of days because they’re relevant to you or your target audience. A little bit of understanding goes a long way.  

So, since it’s around the corner, let’s use Cinco de Mayo as an example. 


The history of Cinco de Mayo

Cinco de Mayo is not Mexican Independence Day. It is often confused with it, but the fifth of May celebrates the date of the Battle of Puebla in 1862, during the Franco-Mexican war.  

As a history buff, I couldn’t resist finding out more. Mexico, in a state of financial ruin following a long and brutal civil war, was invaded by French forces who intended to use the country to grow its empire. 

Defeat was thought to be inevitable. At the time, under the rule of Napoleon III, France had one of the best armies in the world. They swept through Mexico, forcing the new government into hiding, until the morning of May fifth.  

6,000 French troops marched on the town of Puebla de Los Angeles which was being defended by a ragtag crew of 2,000 Mexican fighters. After a day of battle, the French were forced to retreat having lost nearly 500 soldiers in the clash.  

A day of significance 

The victory was short-lived and France went on to win the war. Nevertheless, the Battle of Puebla represented a symbolic victory for Mexico and bolstered the resistance movement.  

Cinco de Mayo was immediately declared a national holiday.  

However, in Mexico and for many Mexicans it’s a day of significance, not importance. It generally takes a backseat to events such as Mexican Independence Day on September 16, which commemorates Mexican liberation from Spanish rule.  

International recognition of Cinco de Mayo  

So, if it’s not widely celebrated in Mexico, how has it become an internationally renowned holiday?  

Recognition of Cinco de Mayo in the US started in the 1940s as part of the Chicano Movement. Inspired by and entwined with the Black Power Movement, El Movimiento as it’s referred to, worked to embrace a Chicano/a identity and worldview that combatted structural racism, encouraged cultural revitalization, and achieved community empowerment by rejecting assimilation. The movement raised awareness about Cinco de Mayo because they identified with the victory of Mexicans over European invaders. 

Consequently, in the US, Cinco de Mayo is widely considered to be a day to celebrate Mexican culture and heritage, especially in areas such as California with large Mexican-American populations. Across the United States festivals are held embracing Mexican culture, mariachi music, Mexican folk dancing, and traditional foods. In the UK, bars, restaurants, and nightclubs hold annual celebrations to mark the day. 


Ways to add cultural holidays to your marketing calendar 

Now we know a bit more about Cinco de Mayo, it’s time to get thinking about how to add it to your ongoing marketing activity.  

1. Encourage and celebrate diversity 

Brands like Not on the High Street frequently promote the small businesses that use their site to sell goods. During periods of cultural significance like Eid or Passover, newer ones like Black History Month or Cinco de Mayo, why not focus a spotlight on the diverse businesses you work with.  

Maybe you were founded by a Black entrepreneur, or you have offices, employees, or partners based in Mexico or your suppliers in Turkey who observe Eid. Use your email marketing and social media channels to give them a chance to be seen and heard.  

Customers are looking more closely than ever at business practices to ensure the brands they interact with have the same values as them. Proudly and loudly sharing your diversity is a winning tactic all around.  

Not on the High street email supporting small businesses

2. Add value to the experience 

Your people aren’t the only thing you can shine a spotlight on. What are you selling that can help you connect with your audience during these cultural holidays?  

As Cinco de Mayo approaches, consider what you can tell your customers about how your brand or product connects with Mexico. Maybe you’re a drinks brand that uses agave in your recipe, or you’re an interior design company that sells Frida Kahlo prints. Give customers an insight into the versatile plant or educate shoppers on Kahlo had on Mexican culture.

Email example from Saatchi Art Ukraine Support Fund campaign

Saatchi Art curates its email marketing to showcase Ukrainian art artists in its efforts to promote its fundraising for the Ukrainian Relief Effort. The customer knows that by shopping with this brand, they’re helping to have a positive impact on the world. 

3. Maximize your social channels 

Not every event in the calendar will require its own campaign. You don’t need to offer customers a flash sale or discount code every time there’s an event on your calendar.  

Social media is the best channel you have on hand to communicate your brand personality. It’s where your brand becomes human to the customer. Therefore, it’s the best channel to use when you want to acknowledge a holiday that might be of significance to your audience but doesn’t fit into your email marketing campaign plan.  

Contests are a great way to engage with new and existing followers during culturally significant holidays. Tag and share entries help turn your customers into brand advocates while offering a free giveaway in celebration of the holiday to drive more new followers to interact with you.  


Conclusion

Your audience is diverse, so your marketing should be too. The key to successful marketing around cultural holidays lies in your understanding of the day and your audience.  

Simply doing something for the sake of doing it isn’t enough for today’s switched-on consumer. If you’re looking to create strong, long-term connections between your brand and your audience, you need to strike a delicate balance. Broad statements of support that have no substance behind them are being called out by vigilant customers.  

As you begin to incorporate these days into your marketing, keep things simple and scale and grow from there. This will help you learn what lands well with your audience; what holidays, causes, movements, and cultures they feel a connection to.  

Start small, scale quickly, and deliver big.  



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5 rules to make your emails ‘shareable’ https://dotdigital.com/blog/5-rules-to-make-your-emails-shareable/ Mon, 07 Dec 2020 00:00:00 +0000 https://dot.tiltedchair.co/5-rules-to-make-your-emails-shareable/ Social proof is a massive driving factor in the buying process for the majority of modern shoppers.  Whether it’s a product review or social media share, customers trust the opinion of their peers. More so than the promises of brands.

As well as including reviews and ratings on your products and services, making your emails shareable helps you increase the number of impressions of your marketing efforts. The customers who share your content are effectively becoming brand advocates, creating a secondary audience for you to connect with and engage.

There are more ways you can drives shares than simple email forwarding. In fact, if you think beyond email forwards, you’ll find customers much more receptive to your tactics.

To create ‘shareable’ content follow these five rules and watch your audience flourish.

1. Write editorial content

Editorial content should be a core part of your email marketing strategy. While the bulk of your email marketing will take the form of promotional emails, your daily, weekly, or monthly newsletter should consist solely of content designed to engage and educate your customers.

In this age of content consumption, subscribers are hungry for information that’ll help them connect with a brand. Blogs and updates about your brand’s efforts to be eco-friendly or examples of your corporate social responsibility policy are great to create an emotional bond with your customers.

When you have a clear understanding of the persona’s you’re targeting, you can identify key issues, causes, and interests your audience shares. This will help you plan topics for your newsletter. As you produce articles that connect with readers, they’re going to connect and share your content with friends and family who share they believe would be interested.

2. Add social share buttons

To make sharing even easier, ensure you’re adding social share buttons to every email you send.

These are particularly useful for brands who produce reports, educational, or insightful editorial content. Pulling out interesting facts and figures and pairing them with a ‘share on social media’ link will drive email recipients to post about your content.

Social share buttons are not just great in your newsletters. Add them to your transactional emails such as order confirmations to drive shoppers to share about their new purchases. For B2B brands, add them to your event marketing emails.

Wherever you add social share buttons, you’re making it easier for your email recipients to become brand advocates with a simple click of a button.

3. Run competitions

Competitions are a tactic guaranteed to engage your readers. After all, who doesn’t want that chance to win something for nothing?

There is a range of competitions you can run from your email marketing. Social competitions using hashtags or comments on your posts to enter is a great way to get your email subscribers to connect with you on social media. It also helps increase the number of impressions your brand has. Encourage users to combine both tactics for more chances to win and really get noticed by their respective followers.

You can also add gamification to your email-based competitions. Doing this is just another tactic that’ll surprise and delight readers. And, the more delightful they find the experience, the more they’ll want to share you with their friends and family.

4. Reward referrals

Referrals are just another way to get customers to share your brand with others. Running a referral rewards program encourages email recipients to share your emails and spread the word about your business.

There are various referral reward strategies you can adopt. Whether you choose to reward every referral or implement a points-based loyalty program that assigns points for every share, offering additional benefits creates a stronger connection between you and the reader. Recipients will begin to recognize your brand as one that values its customers making them more engaged with your marketing, and willing to share your brand.

Always include the refer-a-friend CTA in your email marketing to ensure customers are always aware of the option and rewards they’ll receive for sharing your business.

As well as unsubscribe links in your footer, you should also include a link to your email subscription form.

When customers share your emails, you want to make it as easy as possible for them to subscribe to your newsletters and email marketing. By keeping a subscription link in the footer of all your emails, you’re never missing a chance to expand your marketing mailing list.

Final thoughts

These are our five rules to follow if you want to increase your organic list growth.

Every business is different, as are your audiences. While these tactics work for the majority of brands they may not suit your brand. Always be testing your email marketing strategy to ensure it’s working for you. Taking the time to optimize these tactics will provide greater returns in the future.

For more ideas about how to grow your mailing list check out our cheatsheet: How to grow your mailing list.

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4 ways to use social media with email https://dotdigital.com/blog/4-ways-to-use-social-media-with-email/ Wed, 14 Aug 2019 00:00:00 +0000 https://dot.tiltedchair.co/4-ways-to-use-social-media-with-email/ But why is social media so popular? Facebook, Twitter, and Instagram allow audiences to stay connected and connect with people they never meet in real life.

Social influencers have emerged from this and are now instrumental in many successful marketing strategies. People love to hear what other people are wearing, buying and doing. That’s why, today, 69% of people trust social influencers and peer recommendations more than they do brands.

As a result, including social proof in your email marketing campaign – if not all your marketing campaigns – is essential. Tapping into your audiences’ social feeds sounds simple, right? After all, you have their email address, and there’s no better place to start than that. But encouraging them to actively share your content is a whole other ball game.

But have no fear, we’ve got four top tips to help you:

Follow us on…

Directing subscribers to your social accounts should be high on your to-do list. Especially when they’ve just signed up.

Introducing your various social media channels should be an integral part of your welcome program. New subscribers are engaged with your brand. Make the most of it and direct them to your social channels as quickly as possible.

Whether it’s the core of your message or at the end, make your CTA clear, easy to understand, and accessible on mobile devices.

Welcome email social channels
GQ social media welcome

And, don’t just think of it as part of your welcome program. Social links should be a part of every email you send.

Make sharing easy

When you’ve invested time and effort into creating engaging content, don’t let readers forget about it when they close your email.

Most web content, especially mobile-friendly web content, has an easy-to-identify share button. To increase the lifespan of your work, make it as easy as possible for subscribers to share. If they find it interesting, so may their social circle. Email subscribers are 3x more likely to share content, so use this and make it as easy as possible.

Newsletters like The Skimm do this by including sharing links at the end of every content block.

The Skimm social sharing

But that’s not the only way to encourage your audiences to spread the word about your brand. People who discover a new brand through referral marketing are 4x more likely to buy from it.

Key to getting customers to refer are incentives. Once you’ve decided what you’ll offer them, invite customers to post referrals via social media. This has the dual benefit of promoting your business and giving them more opportunities to receive your referral perks.

Maude social refer a friend

Give customers a voice

We’ve already told you how important social proof is to the modern consumer. It’s important that your social accounts are an open and friendly environment. Your audience must feel comfortable talking to you, and the best way to do this is by encouraging them to express on your social channels.

You can achieve this by frequently sharing posts where your brand has been tagged and mentioned by fans and followers.

Paravel social media email

Alternatively, directly asking for feedback has the added benefit of empowering your customers and making them feel like a valued member of your audience.

Bellroy social media reviews

Never forget the importance of peer-to-peer reviews. They’re becoming ever-more influential in the decision-making process, so capitalize on your customers’ social habits. Give them a voice, help them be heard, and get good publicity for your brand at the same time.

Promote your content across social

Give your content a new lease of life by repurposing it for social media. This is a useful tactic if you create editorial newsletters on a regular basis. Why not share the link to the web version of your newsletter on LinkedIn, Twitter, or Facebook?

Sheerluxe instagram post

Or perhaps you have a dedicated landing page for each article. Share these links along with a CTA to sign up in the hopes of increasing your subscriber database.

Think about engaging ways content can be repurposed for social media. Pose a question to the audience, run a poll, turn features into a podcast, or create vox pops after an event. With each post, include a link for new subscribers.

Conclusion

Both social media and email are excellent channels for customer acquisition and retention. It’s only logical to use the one to support the other. Using the tactics outlined above, you’ll see your database grow, social followers increase, and customer engagement soar.


Suggested reading

Social media blog suggestion 1
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Repetition, Repetition, Repetition … Repeat Marketing Works https://dotdigital.com/blog/repetition-repetition-repetition-repeat-marketing-works/ Mon, 20 Nov 2017 00:00:00 +0000 https://dot.tiltedchair.co/repetition-repetition-repetition-repeat-marketing-works/ A key objective for your brand should be to extend its reach across the web, as this can generate more quality leads and ultimately increase conversions. What’s more, by broadening your presence online and keeping your brand front of mind, you’re likelier to retain existing customers.

Utilizing the click-through behavior of your email recipients is an effective way of maximizing these multichannel opportunities and can help increase brand recognition. Considering that consumers spend on average 135 minutes on social media per day, as opposed to 20 minutes on email (Statista, 2017), it’s important to factor repeat marketing into your strategy mix.

Here’s how it’s done:

In the Dotdigital platform you’re able to segment customers based on their email behavior. By leveraging these engagement metrics at campaign-level, you can deliver a more relevant and tailored sales cycle to consumers across the web.

Things to consider:

  • You’re a car dealership; how do you convert the prospective customer who’s opened and clicked your email about the new-generation car that’s on sale?
  • What can you do to seduce a customer who’s currently in the market for a beauty product? How can you make it irresistible – above and beyond others – to purchase?
  • You’ve not quite got the attention of that IT decision-maker yet, but you know they’re active on social media. How can you leverage this?

Whether you’re the car dealer trying to promote your offers, the beauty stylist whose product is a perfect match for the customer’s skin complexion or the B2B provider whose solution meets all your prospect’s needs – repeat marketing is a tried-and-tested way of increasing revenue.

By using the segment builder in Dotdigital to query subscribers’ email opens and clicks you can begin to amplify your brand, encompassing various online channels by pairing paid adverts to their email interactions. To further optimize, Dotdigital’s web tracking behavior monitors and records browse history, allowing you to pool subscribers together based on web visits. This additional visibility can make your repeat marketing even more powerful.

Delivering content to your subscribers across online channels will give your campaigns more weight in influencing their behavior and will put your brand in a competitive position. Likewise, cross-channel marketing allows you to push images and videos to your consumers in a subtle, un-intrusive way, which can tap into their psychology. Pair this with email and they’ll be looking out for your messages when scrolling the inbox.

The top social media sites allow you to upload a list of email addresses and then target content to their users, so long as they’ve associated their email address to their account.

Examples:

  • Facebook/Instagram ‘custom audiences’ – you can create an audience from your customer list, match contacts to their corresponding Facebook profiles and target with relevant ads and content
  • Twitter ‘tailored audience’ – you’re able to target users that are within your segmented subscriber list by uploading their email addresses; what’s more, you can use Twitter usernames (@user) to target relevant influencers
  • LinkedIn ‘contact targeting’ – like the above, by uploading the email addresses of your contacts, you can: market to prospects, retain customers and win back lapsed clients through tailored content

At the end of the day, it’s about being creative and recognizing that the consumer is just a human being like me and you. Consumers’ lives are hectic, with an exhaustive flow of information that’s received on a daily basis; therefore, a prompt on any one of the above channels could spring the idea back into their head, bring them back to the email, phone or website and generate a positive action.

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List acquisition: make your social networks work harder https://dotdigital.com/blog/list-acquisition-make-your-social-networks-work-harder/ Thu, 02 Jun 2016 00:00:00 +0000 https://dot.tiltedchair.co/list-acquisition-make-your-social-networks-work-harder/ Email addresses provide you with a unique way to identify who your customer is (after all, no one else has the same email address as you). With the right tools, you can track their behaviors across your website and other channels, and then use this data to personalize and deliver emails that really hit the spot.

Before you can do any of this, however, you need to collect those all-important email addresses. Here are three ways you can make your social networks work harder:

Simple sign-up form on your brand page

With a social platform like Facebook, it’s possible to integrate a newsletter sign-up feature into your brand page. If you’ve got hundreds of thousands of likes, this is your prime opportunity to convert sole social followers into subscribers. Check out our support portal to find out how to add a sign-up form to your Facebook page with Dotdigital.

Competitions and prize draws

Who doesn’t love a free competition? Especially if it’s easy to enter and the prize is awesome. Offering up an incentive on social media is a great way to collect email addresses, and for two reasons. Firstly, it’s more of a subtle list acquisition approach and, secondly, the nature of the environment it’s hosted in increases its shareability.

Twitter Lead Generation Cards

Lead Generation Cards allow you gather names and email addresses via promoted tweets. It’s a great way to use relevant content to hook prospects in and ultimately start getting them engaged with your brand. Many companies offer up free guides or training in exchange for people’s details.

The aim after all of this is to start prospects on their journey with your brand, until, in an ideal world, you nurture them into lifetime advocates. In today’s digital world, where customer expectations are constantly exceeding, the need to deliver ultra-relevant communications is essential. That’s why many companies are looking to social media, as it offers one of the richest sources of data for brands looking to connect with their customers on a truly personal level.

Want to learn how you can benefit from data created and stored in another channel? Download a copy of our free whitepaper – Convert data into meaningful customer action.

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