Victoria Dovey
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Artificial IntelligenceLifting the lid on AI: What affinity scores mean for marketers
Read moreMarketers are faced with new problems every day. At dotdigital, we seek to combat as many of these as possible, and one that we recently improved a solution for is how to offer personalized product recommendations at scale.
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New release: How to manage the shift from offline to online
Read moreYour customers are online like never before, but this actually brings about a unique problem for the marketer. Let’s take a look at what’s really gone on this past year…
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Industry trendsCart abandonment statistics you need to know
Read more245 million reasons to run an abandoned cart campaign
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Customer engagementThe great B2C and B2B convergence: refining your B2B marketing strategy
Read moreSelling direct to the consumer is a lot less complex than selling to businesses. We’re not going to pretend otherwise. Not when a typical buying group for a complex B2B solution involves six to 10 decision makers.
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Email marketingHow do product recommendations work in Dotdigital
Read moreDon't miss out on buckets of extra revenue
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Customer dataHow does Dotdigital integrate with Microsoft Dynamics 365?
Read moreWe speak to Chief Product Officer Paul Olohan and Associate Product Manager of Microsoft Integrations, Pamela Zoni to discuss how dotdigital collaborates with Microsoft Dynamics to create innovative solutions for all.
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Industry trendsSMS marketing for B2B
Read moreWe don’t know where the myth ‘SMS is a channel reserved for B2C brands’ came from. It’s so untrue, we think maybe your competitors made it up to get ahead.
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Industry trends5 tips to grow your ecommerce business in preparation for when lockdown lifts
Read moreShops are starting to open again. But it seems social distancing is here to stay. As well as the new and unique demands in physical stores, retailers are adapting to an increase in online behavior not seen since the dot boom.
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ReportingReporting: how to gauge real results over vanity metrics
Read moreThink about the reporting that you use. How quickly can you identify your KPIs? Is it quicker than your competitors?
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5 ways to power your growth with CRM
Read moreNow’s not the time to take your foot off the gas when it comes to growth. But it helps to have the tools to keep the wheels turning. That’s where your CRM comes in.
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Testing & optimizationIs there a limit to split-testing?
Read moreLike most marketers, once you’ve seen success in an area, you want to replicate it.
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Industry trendsMeeting 24/7 expectations from customers in a globally-connected world
Read moreTruthfully, we know you could be reading this anywhere right now.
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Personalization4 things you didn’t know product recommendations could do for you
Read moreProduct recommendations are the best follow-up to a surge in sales.
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Email marketing4 tactics to quickly engage all the new customers you just won
Read moreThis is part two of a three-part series on where to focus your efforts after a surge in sales from new customers. Keep your eyes peeled for part three.
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Customer engagementHow to create friction-free sales experiences with live chat (even at peak sales times!)
Read moreThe dust has started to settle on Black Friday, but the Christmas ramp up has only just begun, and the January sales are around the corner.
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Email marketing4 things that will make your email design great
Read moreBreathtaking design is everywhere.
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Industry trends
What’s up with WhatsApp for Business?
Read moreWhatsApp for business origins The year is 2013 and, new kid on the block, WhatsApp has recorded over $20 million in revenue. Few would have put money on the fact...
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Industry trends7 surprising WhatsApp stats for your business
Read moreWith over 1 billion more users and counting flocking to the app since 2014, WhatsApp is not a channel your business can afford to miss out on. As the fastest...
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Industry trendsWant to supercharge your CRM? Messaging is the solution
Read moreYour CRM can be a complex and expensive beast. But when used correctly, it’s also one of the most powerful tools at your disposal. Leveraging powerful APIs for your CRM...
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Industry trendsTravel and hospitality business messaging is the perfect model. Here’s why
Read moreTravel and hospitality messaging strategies are being invested in more than ever in 2019. Here’s why, and why you should take note, no matter the industry.
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Industry trendsThe great mistake: losing customers at the decision stage
Read moreDon’t let your customers out the funnel at the last minute! Most businesses make this one great mistake and lose customers at the decision stage. Here’s how to avoid it....